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# Bank told to reimburse $30,000 after sophisticated scam
- URL: https://goodoil.news/bank-told-to-reimburse-30-000-after-sophisticated-scam/
- Published: 2025-01-13T01:11:07.000Z
- Updated: 2025-01-13T02:00:20.000Z
- Description: The scammer "skillfully mimicked" bank staff.
- Author: Centrist
- Tags: News

Summarised by [Centrist](http://centrist.nz/?ref=goodoil.news)

**A woman scammed by a fraudster impersonating her bank is set to recover $30,000 after a Banking Ombudsman ruling.** The scammer “skillfully mimicked” the bank, spoofing its phone number and exploiting her trust.

Though she shared codes believing they were legitimate, the Ombudsman ruled she’d acted reasonably, criticising the bank’s slow fraud response. The bank must repay the full amount plus $1,000 for delays.

[**Read more over at RNZ**](https://www.rnz.co.nz/news/business/538725/bank-told-to-reimburse-30-000-after-scammer-impersonates-staff?utm%5Fsource=Klaviyo&utm%5Fmedium=email&%5Fkx=gt%5F8S35YimFGdYtYnfV0LJWIrseBatGYoTFrOTWj2qH3JoHS%5FGfaS99gstsQwRNU.VYfxNg)

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