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The Road to Hell Goes via BT
AI

The Road to Hell Goes via BT

After spending Christmas sick, alone and offline, Jane Hewland says her saga with British Telecom shows what happens when humans defer to systems and AI – where scripts rule and a 10-minute fix takes a month.

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The Superhighway to Serfdom

The Superhighway to Serfdom

Is this how the real robot apocalypse begins? A Centerlink clanker issuing grants to NDIS “Learing” Centres in my name, forever? Naturally, the government is handing over billions of our cash to something that’s yet to return any investment, anywhere, ever.

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