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Though Covid injections have resulted in the deaths of millions, we will never know how many. Deaths due to Lysenkoism are uncertain, too, but in both, millions of lives were sacrificed by suppression of science, enforced in the pursuit of power.
After spending Christmas sick, alone and offline, Jane Hewland says her saga with British Telecom shows what happens when humans defer to systems and AI – where scripts rule and a 10-minute fix takes a month.