Table of Contents
20 Deceit fills hearts that are plotting evil;
joy fills hearts that are planning peace!
Deceit fills hearts that are plotting evil; joy fills hearts that are planning peace!
20 Deceit fills hearts that are plotting evil;
joy fills hearts that are planning peace!
After spending Christmas sick, alone and offline, Jane Hewland says her saga with British Telecom shows what happens when humans defer to systems and AI – where scripts rule and a 10-minute fix takes a month.