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12 Hope deferred makes the heart sick,
but a dream fulfilled is a tree of life
Hope deferred makes the heart sick, but a dream fulfilled is a tree of life
12 Hope deferred makes the heart sick,
but a dream fulfilled is a tree of life
After spending Christmas sick, alone and offline, Jane Hewland says her saga with British Telecom shows what happens when humans defer to systems and AI – where scripts rule and a 10-minute fix takes a month.