Table of Contents
A colossal stuff up. Those poor people.
One patient said she was “shaking and close to tears” after reading the text message.
[…] Thousands of patients at a British medical clinic received some horrific news just before Christmas when they were told via text that they had aggressive lung cancer.
But the messages from the Askern Medical Practice in Doncaster, England, turned out to be a mistake.
“Please accept our sincere apologies for the previous text message sent,” the clinic said in a follow-up, according to NPR. “This has been sent in error. Our message to you should have read We wish you a very merry Christmas and a Happy New Year.”
huffpost.com