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Sir Bob Jones
I’ve just returned to New Zealand after two months in Scotland, Paris and Serbia.
In the mountain of mail awaiting me were further letters offering credit from the ASB, to settle the outstanding amount, namely 80 cents, re an account closed six years ago following the death of the account holder.
Regular readers of this Blog will recall I wrote about receiving these and stressed the point this was not an attack on the ASB but was typical of all large organisations totally relying on computers.
This point was further borne out by expensive international postage mail awaiting me at my Glasgow home, including some addressed to a daughter, from the BNZ, containing statements of her bank balance of precisely nothing, hardly surprising as she closed the account when she shifted to Scotland to work in our Glasgow office six years ago. These arrive there regularly.
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